Privacy Policy

The Reading Lugar LLC — Academic Coaching & Literacy Intervention

Effective Date: July 10, 2026

The Reading Lugar LLC ("we," "us," or "our") is dedicated to protecting the privacy and personal data of our clients, students, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, communicate with us, or enroll in our academic coaching and literacy intervention programs.

1. Information We Collect

We collect information provided directly by parents, legal guardians, and adult clients to manage and deliver our educational services. This includes:

  • Parent/Guardian Contact Details: Full name, email address, phone number, and billing details.

  • Student Educational Information: Student first name, age/grade level, academic history, and reading intervention notes provided by parents or gathered during instruction to personalize learning.

  • Payment Data: Credit card and payment processing information gathered securely at checkout. All payments are processed through third-party payment gateways; we do not store full credit card details on our servers.

  • Technical & Usage Data: Non-personally identifiable information such as IP addresses, device types, and page analytics collected via website cookies to improve user experience.

2. Children’s Privacy & COPPA Compliance

Our specialized academic coaching and literacy services are provided to elementary and middle school students. However, our website, online scheduling tools, and package purchasing portals are intended strictly for use by adult parents or legal guardians.

  • In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information directly online from children under the age of 13 without prior verifiable parental consent.

  • All student information is provided exclusively by parents or legal guardians during intake or enrollment.

  • Parents and legal guardians retain the right to review, update, or request the deletion of their child's personal and educational information at any time.

3. How We Use Your Information

We use collected information solely for legitimate business and educational purposes, including:

  • Customizing and delivering one-on-one literacy intervention and academic coaching.

  • Processing package purchases, session bookings, and billing transactions.

  • Communicating progress updates, scheduling changes, or account inquiries with parents.

  • Maintaining operational integrity, customer support, and legal compliance.

4. Disclosure & Third-Party Processors

We do not sell, rent, trade, or lease personal information to third parties or marketing companies. Information is shared only with secure third-party service providers necessary to operate our platform, including:

  • Payment & Booking Platforms: Third-party processors utilized for secure payment transactions and calendar scheduling (e.g., Squarespace, Stripe).

  • Legal Requirements: When required by law, subpoena, or court order to protect legal rights or safety.

5. Confidentiality & Data Security

We implement physical, technical, and administrative security measures to protect client contact information, billing records, and student assessment data. Educational evaluation data and session records are held with strict professional confidentiality.

6. Your Data Rights

Parents and clients have the right to:

  • Access the personal information we hold about you or your student.

  • Request corrections to inaccurate contact or account details.

  • Request the complete deletion of your account or student records, subject to standard legal tax and accounting retention requirements.

7. Changes to This Privacy Policy

The Reading Lugar LLC reserves the right to update or modify this Privacy Policy as needed. Updates will be posted on this page with a revised effective date. Continued use of our website or services following an update indicates agreement with the revised policy.

8. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us: